The Basics of Electronic Mail

Introduction What is Netiquette? 3 Key Things to Remember As You Venture Online The 10 Commandments for Computer Ethics Basic Email Netiquette Appropriate "tone of voice" and content Spelling and grammar do count Respecting people's time, interests, and technology Maintaining confidentiality How often to check mail How quickly to reply or expect a response Anatomy of an Email Message Header information How to read an email address Special features Cc and bcc Return receipt Urgent flag Attachments: Dos & Don'ts Signature option "Undeliverable" message Spamming What spamming is Why you shouldn't spam The Companies anti-spamming policy Appropriate webcenter marketing   More Terms and Miscellaneous Information