WORD comes with sets of special characters that enable you to insert characters that are not available on your keyboard. To insert these characters, select the Symbol option in the Insert menu.

This option will display the following dialogue box:

The different characters available in WORD are grouped by sets of characters (i.e.: Algerian, Marlett, Playbill, etc.). To select a set of characters, click on the Font button and make your selection using the scroll bar. The new set of characters will be displayed. Click on the desired character and on the Insert button. WORD will insert that character at the cursor location. If there are no other special characters you wish to insert, click on Close.